Enquiries
Every call, chat and form from the last 14 days. Click one to read exactly what happened.
- Yesterday 23:10Answered by DaisyWeb chat · 14s
The AI agent, Daisy, from Foxhall Plumbing and Heating, initiated the call by identifying the company, stating calls are recorded, and offering assistance.
- Yesterday 22:37Answered by DaisyWeb chat · 3m 52s
The user reported a leaking kitchen tap and inquired about call-out charges. After initially providing an incorrect postcode, the user clarified they are in GU2, which is within the service area. The agent confirmed the non-emergency nature of the leak and offered appointment slots. The user accepted a booking for the day after tomorrow between 1-3 pm, which the agent confirmed.
- Yesterday 13:37Answered by DaisyWeb chat · 54s
The user contacted Foxhall Plumbing and Heating regarding a leaking kitchen tap in GU4, requesting a repair this week. The AI agent offered two routine repair slots: tomorrow between 9-11 AM or the day after between 1-3 PM. The user attempted to request alternative times (4 PM, then 2 PM), but the agent reiterated the original two available slots.
- Yesterday 10:24Answered by DaisyPhone · Emergency · 2m 35s£370
Major leak through kitchen ceiling. Daisy talked the caller through the stopcock, qualified the emergency and booked the 2 to 4pm slot. Confirmation texted to Sarah Bennett.
- Yesterday 10:05Answered by DaisyPhone · Question · 1m 10sQuestion answered
Asked about call-out charges before booking. Daisy answered from the business profile.
- Yesterday 09:21Answered by DaisyWeb chat · Booking · 3m 3s£95
Annual boiler service. Daisy checked the postcode was in the service area and booked Colin Grant in.
- Yesterday 09:14Missed, rescued by SMSPhone · BookingCallback arranged
Caller hung up before connecting. Instant SMS sent; caller replied, callback arranged.
- Wed 1 Jul 18:52Answered by DaisyPhone · Booking · 3m 1s£130
Toilet not flushing properly. Daisy checked the postcode was in the service area and booked Mark Bennett in.
- Wed 1 Jul 11:58Answered by DaisyPhone · Question · 2m 10sQuestion answered
Asked about call-out charges before booking. Daisy answered from the business profile.
- Wed 1 Jul 10:24Answered by DaisyPhone · Quote · 3m 10sQuote requested
New combi boiler installation: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2100 to 2900 pounds).
- Wed 1 Jul 08:44Answered by DaisyPhone · Booking · 3m 41s£110
Annual boiler service. Daisy checked the postcode was in the service area and booked Chloe Grant in.
- Wed 1 Jul 07:43Answered by DaisyPhone · Booking · 3m 44s£135
Replace kitchen tap. Daisy checked the postcode was in the service area and booked Amy Clark in.
- Tue 30 Jun 16:08Answered by DaisyPhone · Emergency · 2m 11s£345
Major leak through ceiling. Daisy qualified the emergency, booked the first available slot and texted confirmation to Amy Doyle.
- Tue 30 Jun 14:38Answered by DaisyPhone · Booking · 2m 30s£115
Fit new outside tap. Daisy checked the postcode was in the service area and booked Ben Doyle in.
- Tue 30 Jun 11:16Answered by DaisyPhone · Spam · 33sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Tue 30 Jun 09:31Answered by DaisyPhone · Spam · 22sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Tue 30 Jun 09:25Answered by DaisyPhone · Booking · 2m 34s£135
Replace kitchen tap. Daisy checked the postcode was in the service area and booked Amy Morris in.
- Tue 30 Jun 09:02Answered by DaisyPhone · Spam · 39sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Tue 30 Jun 08:29Answered by DaisyPhone · Booking · 3m 54s£125
Fit new outside tap. Daisy checked the postcode was in the service area and booked Nadia Osei in.
- Tue 30 Jun 07:50Answered by DaisyWeb chat · Booking · 3m 5s£85
Leaking radiator valve. Daisy checked the postcode was in the service area and booked Rich Doyle in.
- Mon 29 Jun 18:23Answered by DaisyPhone · Booking · 3m 41s£120
Replace kitchen tap. Daisy checked the postcode was in the service area and booked Chloe Doyle in.
- Mon 29 Jun 18:02Escalated to humanPhone · Emergency · 4m 55s£420
Major leak through ceiling. Daisy took details, flagged as urgent and connected the on-call engineer live.
- Mon 29 Jun 13:24Answered by DaisyPhone · Booking · 2m 21s£95
Leaking radiator valve. Daisy checked the postcode was in the service area and booked Sarah O'Neill in.
- Mon 29 Jun 13:10Answered by DaisyPhone · Emergency · 4m 2s£340
Major leak through ceiling. Daisy qualified the emergency, booked the first available slot and texted confirmation to Steve Judd.
- Mon 29 Jun 12:20Answered by DaisyPhone · Quote · 2m 53sQuote requested
New combi boiler installation: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2100 to 2900 pounds).
- Mon 29 Jun 12:10Answered by DaisyPhone · Question · 2m 24sQuestion answered
Asked whether Foxhall covers the GU12 area. Daisy answered from the business profile.
- Mon 29 Jun 11:28Answered by DaisyPhone · Spam · 40sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Mon 29 Jun 09:41Answered by DaisyWebsite form · QuestionQuestion answered
Asked if gas safety certificates are provided for landlords. Daisy answered from the business profile.
- Sun 28 Jun 15:08Answered by DaisyPhone · Booking · 2m 40s£100
Annual boiler service. Daisy checked the postcode was in the service area and booked Chloe Kaur in.
- Sun 28 Jun 13:35Answered by DaisyPhone · Booking · 2m 19s£95
Replace kitchen tap. Daisy checked the postcode was in the service area and booked Nadia Turner in.
- Sat 27 Jun 17:34Answered by DaisyPhone · Booking · 3m 20s£95
Annual boiler service. Daisy checked the postcode was in the service area and booked Priya French in.
- Sat 27 Jun 15:58Answered by DaisyPhone · Booking · 1m 52s£140
Shower running cold. Daisy checked the postcode was in the service area and booked Jan Hughes in.
- Sat 27 Jun 14:59Answered by DaisyPhone · Booking · 2m 2s£120
Shower running cold. Daisy checked the postcode was in the service area and booked Fiona Turner in.
- Sat 27 Jun 12:10Answered by DaisyPhone · Quote · 5m 37sQuote requested
Bathroom suite replacement: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 1800 to 3200 pounds).
- Fri 26 Jun 17:00Answered by DaisyPhone · Emergency · 3m 2s£365
Major leak through ceiling. Daisy qualified the emergency, booked the first available slot and texted confirmation to Sarah Turner.
- Fri 26 Jun 15:52Answered by DaisyWeb chat · Question · 1m 34sQuestion answered
Asked how soon a plumber could visit this week. Daisy answered from the business profile.
- Fri 26 Jun 15:42Answered by DaisyPhone · Quote · 5m 12sQuote requested
Underfloor heating for extension: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2600 to 4200 pounds).
- Fri 26 Jun 12:31Missed, rescued by SMSPhone · Booking£115
Caller hung up before connecting. Instant SMS sent; Amy Grant replied and booked: toilet not flushing properly.
- Fri 26 Jun 09:37Answered by DaisyPhone · Supplier · 1m 13sMessage taken
Supplier called about a delivery. Daisy took a message and sent it to the team WhatsApp.
- Thu 25 Jun 13:02Answered by DaisyPhone · Spam · 38sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Thu 25 Jun 12:15Answered by DaisyPhone · Spam · 37sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Thu 25 Jun 10:50Answered by DaisyPhone · Quote · 3m 2sQuote requested
New combi boiler installation: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2100 to 2900 pounds).
- Thu 25 Jun 10:37Answered by DaisyPhone · Emergency · 2m 21s£335
Major leak through ceiling. Daisy qualified the emergency, booked the first available slot and texted confirmation to Karen Webb.
- Thu 25 Jun 08:59Answered by DaisyPhone · Booking · 3m 57s£105
Annual boiler service. Daisy checked the postcode was in the service area and booked Colin Patel in.
- Thu 25 Jun 08:05Answered by DaisyPhone · Spam · 27sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Thu 25 Jun 07:54Answered by DaisyPhone · Booking · 3m 10s£130
Fit new outside tap. Daisy checked the postcode was in the service area and booked Amy Holt in.
- Thu 25 Jun 07:35Answered by DaisyPhone · Booking · 3m 16s£110
Toilet not flushing properly. Daisy checked the postcode was in the service area and booked Steve Bennett in.
- Wed 24 Jun 15:16Answered by DaisyPhone · Question · 2m 19sQuestion answered
Asked how soon a plumber could visit this week. Daisy answered from the business profile.
- Wed 24 Jun 15:11Answered by DaisyWeb chat · Quote · 2m 45sQuote requested
New combi boiler installation: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2100 to 2900 pounds).
- Wed 24 Jun 12:52Answered by DaisyPhone · Supplier · 54sMessage taken
Supplier called about a delivery. Daisy took a message and sent it to the team WhatsApp.
- Wed 24 Jun 12:26Answered by DaisyPhone · Booking · 2m 26s£95
Leaking radiator valve. Daisy checked the postcode was in the service area and booked Tom O'Neill in.
- Wed 24 Jun 12:16Answered by DaisyPhone · Booking · 3m 14s£115
Toilet not flushing properly. Daisy checked the postcode was in the service area and booked Priya Grant in.
- Wed 24 Jun 09:59Answered by DaisyWeb chat · Booking · 2m 26s£90
Annual boiler service. Daisy checked the postcode was in the service area and booked Nadia Grant in.
- Wed 24 Jun 09:46MissedPhone · BookingNo action needed
Caller hung up before connecting and did not respond to the rescue SMS.
- Wed 24 Jun 07:57Answered by DaisyPhone · Emergency · 3m 22s£305
Boiler breakdown, no heating or hot water. Daisy qualified the emergency, booked the first available slot and texted confirmation to Pete Clark.
- Tue 23 Jun 17:41Answered by DaisyPhone · Supplier · 1m 19sMessage taken
Supplier called about a delivery. Daisy took a message and sent it to the team WhatsApp.
- Tue 23 Jun 17:23Answered by DaisyWebsite form · QuestionQuestion answered
Asked whether Saturday appointments are available. Daisy answered from the business profile.
- Tue 23 Jun 16:32Answered by DaisyPhone · Supplier · 1m 1sMessage taken
Supplier called about a delivery. Daisy took a message and sent it to the team WhatsApp.
- Tue 23 Jun 15:34Answered by DaisyPhone · Booking · 2m 52s£130
Fit new outside tap. Daisy checked the postcode was in the service area and booked Colin Morris in.
- Tue 23 Jun 13:48Missed, rescued by SMSPhone · Booking£135
Caller hung up before connecting. Instant SMS sent; Tom Clark replied and booked: fit new outside tap.
- Tue 23 Jun 12:42Answered by DaisyPhone · Emergency · 4m 23s£225
Burst pipe under kitchen sink. Daisy qualified the emergency, booked the first available slot and texted confirmation to Karen Kaur.
- Tue 23 Jun 12:27Answered by DaisyPhone · Booking · 2m 52s£115
Leaking radiator valve. Daisy checked the postcode was in the service area and booked Mark Morris in.
- Tue 23 Jun 07:52Answered by DaisyPhone · Emergency · 3m 42s£145
Blocked drain overflowing. Daisy qualified the emergency, booked the first available slot and texted confirmation to Raj Hughes.
- Mon 22 Jun 17:35Answered by DaisyPhone · Question · 1m 57sQuestion answered
Asked how soon a plumber could visit this week. Daisy answered from the business profile.
- Mon 22 Jun 17:09Answered by DaisyPhone · Spam · 17sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Mon 22 Jun 14:48Answered by DaisyPhone · Quote · 4m 13sQuote requested
Underfloor heating for extension: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2600 to 4200 pounds).
- Mon 22 Jun 07:34Answered by DaisyPhone · Booking · 1m 53s£145
Fit new outside tap. Daisy checked the postcode was in the service area and booked Lucy Webb in.
- Mon 22 Jun 07:04Answered by DaisyPhone · Quote · 5m 59sQuote requested
Underfloor heating for extension: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2600 to 4200 pounds).
- Sun 21 Jun 12:41Answered by DaisyPhone · Question · 1m 19sQuestion answered
Asked if gas safety certificates are provided for landlords. Daisy answered from the business profile.
- Sun 21 Jun 10:19Answered by DaisyPhone · Quote · 3m 5sQuote requested
Full bathroom refit: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 3200 to 6800 pounds).
- Sat 20 Jun 18:26Answered by DaisyWeb chat · Quote · 5m 3sQuote requested
New combi boiler installation: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2100 to 2900 pounds).
- Sat 20 Jun 17:19Answered by DaisyPhone · Emergency · 4m 38s£185
Blocked drain overflowing. Daisy qualified the emergency, booked the first available slot and texted confirmation to Sarah French.
- Sat 20 Jun 17:05Escalated to humanPhone · Emergency · 3m 14s£160
Blocked drain overflowing. Daisy took details, flagged as urgent and connected the on-call engineer live.
- Sat 20 Jun 15:59Answered by DaisyPhone · Quote · 2m 51sQuote requested
New combi boiler installation: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 2100 to 2900 pounds).
- Sat 20 Jun 08:42Answered by DaisyWeb chat · Booking · 2m 56s£85
Toilet not flushing properly. Daisy checked the postcode was in the service area and booked Ellie Judd in.
- Fri 19 Jun 18:08Answered by DaisyPhone · Spam · 24sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Fri 19 Jun 17:40Answered by DaisyPhone · Booking · 3m 43s£115
Annual boiler service. Daisy checked the postcode was in the service area and booked Ben Hughes in.
- Fri 19 Jun 10:26Answered by DaisyPhone · Spam · 29sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Fri 19 Jun 09:47Answered by DaisyPhone · Spam · 19sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.
- Fri 19 Jun 09:18Answered by DaisyPhone · Booking · 3m 9s£115
Replace kitchen tap. Daisy checked the postcode was in the service area and booked Mark O'Neill in.
- Fri 19 Jun 07:43Answered by DaisyPhone · Quote · 4m 19sQuote requested
Full bathroom refit: Daisy collected the details and photos link, and arranged a survey visit for a written quote (typical value 3200 to 6800 pounds).
- Fri 19 Jun 07:28Answered by DaisyPhone · Spam · 30sSpam blocked
Recorded marketing call identified and ended politely. Number flagged.