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Missed, rescued by SMSFri 26 Jun 12:31 · Phone
- From
- 07*** 851452
- Type
- Booking
- Outcome
- Job booked
- Job value
- £115
Summary
Caller hung up before connecting. Instant SMS sent; Amy Grant replied and booked: toilet not flushing properly.
Transcript
Daisy
(Call missed: caller rang off after 4 rings, outside staffed hours)Daisy
SMS sent within 30 seconds: Hi, it's Foxhall Plumbing & Heating. Sorry we missed you just now. Reply here with what you need and a good time, and we'll sort it. DaisyCaller
(SMS) Hi, my radiator valve is leaking onto the carpet, can someone come this week?Daisy
(SMS) We can do Thursday 9 to 11am or Friday 1 to 3pm. Which suits?Caller
(SMS) Thursday morning pleaseDaisy
(SMS) Booked for Thursday 9 to 11am. You'll get a reminder the evening before. Thanks!