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Answered by DaisyYesterday 10:24 · Phone · 2m 35s
- From
- 07*** 177889
- Type
- Emergency
- Outcome
- Job booked
- Job value
- £370
Summary
Major leak through kitchen ceiling. Daisy talked the caller through the stopcock, qualified the emergency and booked the 2 to 4pm slot. Confirmation texted to Sarah Bennett.
Transcript
Daisy
Foxhall Plumbing and Heating, you're through to Daisy, the AI assistant. This call is recorded. How can I help?Caller
Hi, water's coming through my kitchen ceiling, I think it's the bathroom above. It's dripping fast.Daisy
That sounds urgent, let's get someone to you today. First, can you turn off the water at the stopcock? It's usually under the kitchen sink.Caller
Okay, done. It's slowed down a lot.Daisy
Well done. Can I take your name and postcode?Caller
Sarah Bennett, GU2 7XX.Daisy
Thanks Sarah, you're in our area. Our engineer can be with you between 2 and 4 this afternoon. Shall I book that?Caller
Yes please, that's brilliant.Daisy
Booked. I've texted you confirmation and the engineer's name. He'll call 20 minutes before arriving. Anything else?Caller
No, thank you so much.